Shipping & Returns

Rainbow Candles endeavours to operate a same day shipping policy, orders received before 12 noon (GMT) will be shipped same working day via the chosen shipping method, i.e. Royal Mail First Class post in the UK and Royal Mail Airmail to other countries. Orders received after 12 noon may be subject to shipping the following working day.

We are certain that you are going to love our candles, if however, you are not entirely satisfied with your purchase, please return the candles to the following address for an exchange or refund:

Dimensionize Ltd
71 Wayland Avenue

Please note, we are only able to refund postage in the unlikely event of faulty merchandise.

Please do not hesitate to contact us via the form or contact details on the contact us page if you require any assistance or guidance in this matter.

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